Shipping Policy for Midwest Hose & Specialty Inc.
1. General Policy At Midwest Hose & Specialty Inc., we strive to deliver exceptional service and quality products to our customers. This shipping policy outlines our standard practices and procedures for shipping hoses and related products within the United States.
2. Shipping Costs We offer fast and free shipping on all orders, with no minimum purchase required. All shipping charges are waived to ensure a smooth, cost-effective experience for our customers.
3. Standard Shipping Times Orders are processed and shipped within 2-3 business days from the time the order is placed. Customers can expect their orders to arrive within 2-5 business days after the order has left our docks. Please note that 'business days' refer to Monday through Friday, excluding federal holidays within the United States.
4. Manufacturing and Larger Orders For larger orders or orders that require manufacturing, the processing time can vary. Such orders typically take between 2-3 business weeks to ship due to the time needed for manufacturing. Customers will be informed at the time of ordering if their order falls into this category and will receive regular updates regarding the status of their order.
5. Tracking Your Order Once your order is shipped, you will receive a tracking number via email. This tracking number can be used to check the status of your order on our carrier’s website. We encourage customers to track their shipments to ensure that they are aware of the delivery schedule.
6. Shipping Carriers We use reputable carriers to ensure that your order arrives safely and on time. The choice of carrier depends on the size of the order and the delivery location.
7. Contact Us If you have any questions about your order or our shipping policy, please contact our customer service team+1 (888) 880-4090 or email us at websales@midwesthose.com. We are here to help ensure that your experience with Midwest Hose & Specialty Inc. is smooth and satisfactory.
8. Policy Updates This shipping policy is subject to change without notice. We recommend customers review the policy periodically to stay informed of any changes.